When you get your new telephone line connected in order to have an ADSL2+ or Naked DSL service in your home, there are settings in your modem that need to be configured so that the ISP (Internet Service Provider) such as TPG, Optus or Telstra can verify your account and allow internet traffic to be sent and received. This is to avoid any old person using your line and downloading on your account.

Firstly, you will need to make sure that the modem is showing a solid DSL light, which means the line has DSL active and that there is sync from the local exchange - An example is pictured here.

You will need to login to your modem, usually by opening your browser (internet explorer, google chrome, firefox, etc) and entering the IP address of the modem, which is the same as your default gateway address. Its's best if you connect via ethernet cable directly to the modem.

You may need a username and password, which will be unique to the brand/model of the modem, to access the configuration page. Most DSL connections these days are PPPoE, and you also need to enter your ISP username and password for the account to be active. These details will be given to you by your ISP, typically via email.

In order for the ADSL modem to provide you internet access, you will need both the DSL light and the PPP light on the front of the modem to be solid green. When you see both lights active together, you should be able to access the internet. An example can be seen here.

You can connect via wireless to perform this initial set up, but this may require configuration before it works properly and securely. Of course, if you are not very technically minded there are many other pitfalls that you could run in to, so it can be helpful to have someone with experience at hand to help you out. If you would like to get your ADSL connected, configured and working call us on 0406 611 538.